You’re right – if the website only has a contact form and doesn’t process payments or collect travel documents, we should modify those sections. Here’s an updated version of the Terms and Conditions that reflects this:
This website is operated by Travel Concierge. By using our website, you confirm that you accept these terms and agree to comply with them.
Travel Concierge strives to ensure website content accuracy but accepts no liability for any loss, damage, or inconvenience arising from website use. Visitors who rely on this information do so at their own risk. We do not guarantee that information is accurate, complete, or current.
All content on this website (including text, images, designs, and logos) is owned by Travel Concierge and protected by intellectual property rights. You may not copy, modify, distribute, or use our content commercially without prior permission.
The contact form on this website is for inquiry purposes only. Submitting the form does not constitute a booking or contractual agreement. All bookings, payment arrangements, and document collection will be handled separately via direct communication with our team after initial contact.
Details regarding bookings, payments, cancellations, and other specific terms will be provided directly to clients as part of our personalized service after initial consultation. These specific terms will form the basis of our service agreement.
When engaging our services, clients are responsible for:
Travel Concierge acts as an intermediary for transportation, accommodation, and service providers. We are not liable for their actions or omissions, or for circumstances beyond our control including weather, political situations, or natural disasters.
These terms are governed by the laws of Vietnam. Any disputes shall be subject to the exclusive jurisdiction of Vietnamese courts.
This revised version removes references to specific payment and booking processes through the website, focusing instead on the inquiry nature of the contact form and noting that formal terms will be established during direct client communication.
Last Updated: September 25, 2026
